FAQs
Get answers to frequently asked questions about The CatholicTV Network.
Q: How can I watch today’s Mass?
A: The CatholicTV Mass airs weekdays at 9:30am, 12:30, 7 & 11:30pm ET; Saturdays at 9:30am and 12:30pm ET; and Sundays at 12:30 and 7pm ET. You can watch the Mass live at these times on any device connected to our Live Stream. You can also watch all of our Masses on-demand here on our website. On-demand CatholicTV Mass is also available via the CatholicTV YouTube Channel (you can use the YouTube app on other platforms and search “CatholicTV").
CatholicTV also airs weekend Masses (including a Spanish Mass) from various locations in the U.S. You can find the full Mass schedule here.
Q: Is the CatholicTV app on Amazon Fire TV ready for download?
A: Yes! We released a new and improved CatholicTV app for Amazon Fire TV. You can install the app from your web browser here.
Q: Do I need an app to watch CatholicTV on my computer or mobile device?
A: No. Just type “www.CatholicTV.org” into your browser. There is also a CatholicTV app available in Apple and Google Play stores, as well as most over-the-top devices and some smart TVs.
Q: What does my computer or mobile device need so I can watch CatholicTV live on the website?
A: Our site is best viewed on a computer using a high-speed internet connection, such as cable or faster. Users with DSL, dial-up, or other slower connections may experience buffering or playback delays. Our responsive design also provides an optimized experience for mobile devices. Wi-Fi connections are recommended. Optimal browsing requirements:
To check your system’s performance capabilities and try a download speed test click here: Speed Test
If you continue to encounter any issues with accessing CatholicTV online or through one of our dedicated apps, please email us at cs@catholictv.com. Please describe your issue and include a screenshot of any errors you see, if you are able. We will be in touch and will do our best to help!
Q: What does the phrase over-the-top (OTT) mean?
A: Over-the-top refers to all the streaming services (Roku, Apple TV, etc.) that bring traditional television broadcasts directly to viewers via the Internet. OTT services bypass cable, broadcast, and satellite television platforms and the companies that traditionally distribute such content.
Q: How do I enable Javascript on my mobile device?
A: Our site is best viewed on computers with high-speed Internet; cable modem or faster. DSL and dial-up (slower speeds) will experience more buffering or have playback delays. Our responsive design will allow mobile devices to have a unique viewing experience. WiFi connections work best.Additionally, the site requires Javascript to be turned on to function properly.
On iPads, check that Javascript is enabled in your browser:
- Tap the “Settings” icon on the home screen.
- Scroll the Settings sidebar until you can see the Safari icon. Tap the Safari menu option.
- Scroll the Safari settings down to the “Advanced” option.
- Find the “Javascript” setting. Make sure it’s enabled.
On Android devices, check that Javascript is enabled in your browser:
- Start Chrome by going to Apps > Google > Chrome.
- Click the Menu icon in the upper right.
- Tap “Settings.”
- In the Advanced section, tap “Site settings.”
- Tap “Javascript.” Make sure it’s enabled.
Q: I cannot find a particular episode or series that used to be on CatholicTV.com. Where is it?
A: Online storage is costly, so our database is populated accordingly. We also categorize some shows, specials, etc., in different categories. If you need assistance, please call our viewer relations specialists at 617-923-0220 or submit a form on the Contact Us page.
All times Eastern.
If you need assistance, please call our viewer relations specialists at 617-923-0220 or submit a form on the Contact Us page.
Q: How do I order a show/series/special I saw on CatholicTV?
A: DVDs are available for most of CatholicTV’s productions. The cost is $16.95 for each half-hour program. To order a DVD, call 617-923-0220. Please note the day, date, and time of the show you are looking for.
Q: I do not see CatholicTV listed as available to watch in my area, what can I do?
A: The CatholicTV Network broadcasts 24/7, but availability on your system depends on your local cable or satellite provider. If you would like to see CatholicTV in your area, send us an email at cs@catholictv.com and let us know where you live.
Q: What is the difference between TV Mass and participating in person?
A: There is a tremendous difference between watching Mass on TV and participating in the liturgy in person. When watching the televised Mass, we certainly hear God’s Word and can be inspired to pray, but nothing can replace physically participating in the Holy Sacrifice of the Mass and receiving the Lord’s precious Body and Blood in the Eucharist. Whenever possible, it is always preferable to attend Mass in person.
For those who cannot attend Mass, the televised liturgy serves a great purpose. For individuals who choose not to practice their faith or who are not Catholic, the televised Mass can help draw them to Jesus Christ.
Q: How do I delete my account?
A: If you wish to permanently delete your account and remove your personal data from our platform, you can submit a manual deletion request at any time.
Please follow these steps:
- Send an email to disconnect@catholictv.org from the email address associated with your account.
- Use the subject line: Account Deletion Request.
- In the body of the email, please confirm your full name and the email address you used to register your account that you want removed.
What happens next? Once we receive your email, our team will verify your identity and permanently delete your profile, subscription details, and any associated personal information from our systems within 30 days. Please note that this action is permanent and cannot be undone. If you wish to permanently delete your account and remove your personal data from our platform, you can submit a manual deletion request at any time.
Q: Is CatholicTV.net affiliated with The CatholicTV Network?
A: No, that URL is owned by another entity unaffiliated with CatholicTV.